Contact Us

We’re always here to help! Whether you have questions about a product, need support with an order, or want to share your suggestions — feel free to reach out.
Our team will respond as quickly as possible.

🛒 For Order Support

If you already placed an order and need help with:

  • Tracking your delivery

  • Cancelling or modifying your order

  • Reporting a damaged or missing item

  • Warranty or returns

Please include your Order ID in your message for faster assistance.

Contact Details

Our Email

info@uposorgo.com

Send Us a Message

Top FAQs for Uposorgo.com

1. How long does delivery take?

Delivery usually takes 2–5 business days depending on your location.
Dhaka deliveries are faster, often within 1–2 days.

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery for most products across Bangladesh.

3. How can I track my order?

After your order is shipped, you will receive a tracking number via email/SMS.
You can also track it through our Track Order page.

4. What is your return policy?

You can request a return or replacement within 7 days of receiving the product,
as long as it is unused, undamaged, and in original packaging.

5. What should I do if I receive a damaged or wrong product?

Please contact us immediately via email or WhatsApp with:

  • Order ID

  • Photos/videos of the issue
    We will arrange a replacement or refund as quickly as possible.

6. How do I cancel my order?

You can cancel your order before it is shipped.
If it is already shipped, cancellation may not be possible — but contact us to check availability.

7. What payment methods do you accept?

We accept:

  • Cash on Delivery

  • bKash

  • Nagad

  • Rocket

  • Debit/Credit cards (where available)

8. Are all products original?

We only list products from trusted suppliers and perform quality checks.
Our aim is to provide authentic and reliable items at affordable prices.

9. Do you deliver outside Dhaka?

Yes, we deliver nationwide through our courier partners.

10. How can I contact customer support?

You can contact us via:

We typically reply within 2–12 hours.

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